Job Opportunity

We are looking for a candidate who has a customer service and hospitality background, friendly and fun loving people.

 

Guest Service Agent  2 Positions - Front Office Department 

 

Essential Job Functions:

  1. To greet and welcome the guests who are checking in, arrange for the collection and storage of their luggage
  2. To pay close attention and carefully listen to the needs of the guests and to attend to their special needs
  3. If there are any issues, he/she is responsible for apologizing in an empathetic manner and then sorting out the problems in a calm and quiet manner
  4. To keep a track of the current hotel accommodations and ensure that the hotel registration procedures are carried out appropriately
  5. To promptly respond to the customer's inquiries and demands, and make arrangements for the subsequent services by coordinating with the other department
  6. To promote the products and services of the hotel, so that there is maximum flow of cash ensuring better business growth

Education or Equivalent Experience:

- Male or female aged 20 – 45 years old.

- University graduated or equivalent related field.

- Have experience at least 1 year in Front Office Department.

Skill required:

- Have a “CAN DO” attitude with positive thinking and leadership skills.

- Can work well under pressure and in shift rotation.

- Able to communicate in English.

Benefits:

- Salary 12,000THB/month + Service charge.

- 7 days off per month.

- Staff uniform.

- Social insurance as per the company policy.

- Annual Leave 7 days/year + Public holidays (can be applied for any time after probation.)

 

 

* Interested applicants, please send your updated resume to fom.hotel@trinitycorp.com or admin.hotel@trinitycorp.com