We are looking for a candidate who has a customer service and hospitality background, friendly and fun loving people.
Guest Service Agent 2 Positions - Front Office Department
Essential Job Functions:
- To greet and welcome the guests who are checking in, arrange for the collection and storage of their luggage
- To pay close attention and carefully listen to the needs of the guests and to attend to their special needs
- If there are any issues, he/she is responsible for apologizing in an empathetic manner and then sorting out the problems in a calm and quiet manner
- To keep a track of the current hotel accommodations and ensure that the hotel registration procedures are carried out appropriately
- To promptly respond to the customer's inquiries and demands, and make arrangements for the subsequent services by coordinating with the other department
- To promote the products and services of the hotel, so that there is maximum flow of cash ensuring better business growth
Education or Equivalent Experience:
- Male or female aged 20 – 45 years old.
- University graduated or equivalent related field.
- Have experience at least 1 year in Front Office Department.
- Have a “CAN DO” attitude with positive thinking and leadership skills.
- Can work well under pressure and in shift rotation.
- Able to communicate in English.
- Salary 12,000THB/month + Service charge.
- 7 days off per month.
- Staff uniform.
- Social insurance as per the company policy.
- Annual Leave 7 days/year + Public holidays (can be applied for any time after probation.)